Purpose of Position:

Perform higher level administrative duties requiring a skilled level of knowledge about the work unit's procedures with little or no supervision; Process documents in accordance with established procedure, record data, prepare reports, answer and direct incoming telephone calls, list data, file, greet visitors and use a personal computer or similar device; Schedule events or appointments and ensure thorough communication of events; Provide high level administrative support for committee and board of director meetings; May perform basic clinical duties; Duties listed are representative of some, but not all responsibilities.

Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Essential Functions:

• Perform higher level administrative work in support of incumbent's assigned department, specific tasks may include inputting sensitive and non-routine data into information systems, preparing correspondence, researching and formatting information, receiving and shipping mail and parcels, and filing and retrieving employee information, research data, communication with inside and outside vendors etc.
• Serve as internal customer point of contact in department for answering questions and solving basic problems
• Assist administrative personnel in the preparation of documentation to be distributed to decision makers such as budgets, purchase requests, maintenance work orders, travel requests, expense reports, agendas and minutes, etc.
• Provide high level support for meetings such as the board of directors and committees
• May perform some clinical duties directly related to specific department functions

• Using exemplary customer service, greet visitors, consultants, auditors, board guests, etc. and arrange for or meet the needs for which they are visiting 
• Perform other duties as assigned

Personal Traits:

All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.

Required Knowledge:

All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.

Job Specific knowledge is listed below:

• Knowledge of office operation standards and practices
• Knowledge of Roberts Rules of Order
• Department specific knowledge as identified by the manager
• Knowledge of NSHC culture and history

Required Skills and Abilities:

All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered on a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality.

Job specific skills and abilities are listed below: 

• Above average customer service and interpersonal skills
• Ability to prepare agendas and take minutes of high level meetings
• Specific abilities as identified by the manager

Minimum Requirements

Physical Requirements:

∙Use hands and arms to operate office or clinical equipment

∙Sit more than half the workday

∙Stand and/or walk less than half the workday

∙Bend, stretch, twist, crouch and/or reach

∙View electronic monitors for prolonged periods of time

∙Use hands and arm for repetitive motion tasks

∙Lift or carry unaided between 25 and 50 pounds

∙Push or pull using up to moderate force

Working Conditions:

∙Work is conducted in a standard office environment but incumbent may often enter a typical clinical environment during the course of their work. This could expose the incumbent to latex, biohazard or other harmful substances

∙Minimal travel is required (less than 25% of the time)